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Buyer Beware: 7 Things to Do Before Purchasing MLB Extra Innings/MLB.TV Print
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Written by Maury Brown   
Tuesday, 07 April 2009 23:19

MLB Blackout Map

Select the image above to see Major
League Baseball's television blackout
territories

(CLICK TO SEE IN LARGER VIEW)

 Each year, I report extensively on MLB television territories, national broadcast and exclusivity deals, outlining for the uninitiated the convoluted blackout policy that Major League Baseball has. This year is no exception, as the league will not see any changes with the season now under way. That might change over the course of the year, but I would not bank on it given how the state of the economy currently is.

Instead of detailing the blackout policy, I’m hoping to dull the blow for any potential subscribers to MLB Extra Innings or MLB.TV before they plunk down what little disposable income they have left on either of the packages, only to find out the team they hope to see isn’t being shown in their area due to the blackout policy. As an example, here’s just one of many emails I have received over the last few days that might have been avoided. I’ll say this is from “Susan”:

I purchased the Extra-Inning package from Brighthouse, I also paid for for one for my daughter to have at her house... and today is Tuesday, April 7th... the Atlanta Braves are not on tonight.  How many Braves games am I going to miss?   I don't want to be paying for something that isn't going to be what I expected.

Here are 7 things you should do before subscribing.

1) Select the map image above and look for where you live. Use the legend to see what clubs deem your area to be “local”. If it seems odd that sections of Montana are declared as the “local” territory of the Mariners, it is.

2) Understand that MLB’s ad that says “Catch All the Action” is a half-truth. Everyone gets hit by blackouts with MLB Extra Innings, just some less than others. Check your local regional sports network (Fox Sports Net is a good example) as often times (but not always) the team you are looking to watch is on their channel

3) Check to see what teams are going to be blacked out by zip code. MLB.TV has a fine print section at the bottom of the page that everyone should read before making any “out of market” package purchase. Here is the zip code locator on MLB.TV

4) If you are part of the iNDemand consortium of cable providers (Time Warner, Cox, Comcast), go to iNDemand’s MLB Extra Innings page and use their zip code locator to see what games are available for a given day. If the team you were hoping to catch is playing that day, but doesn’t show up on iNDemand’s schedule for your area, you’ve been hit with a blackout.

5) Don’t expect some smaller carriers to have a zip code locator where you can find out whether you are going to be hit with the Blackout Blues. After “Susan’s” email, I tried to see if Brighthouse had a zip code locator. Nada.

Here’s a press release that devotes two sentences to the blackout policy for Brighthouse, adding, “Blackout restrictions apply to certain games and media markets, such as with the Tampa Bay Devil Rays and the Florida Marlins.” Note that the Braves were not mentioned; something “Susan” would probably have liked to have known. Before making a purchase, call these carriers and get an answer on the club in question you have interest in. Make sure and get the CSR’s name and ask them if refunds are available if the information they are providing is incorrect.

6) If you are a DirecTV subscriber, make sure and read all of this page before purchasing. Pay close attention to the fine print in gray toward the bottom, especially this:

Sports subscriptions cannot be cancelled (sic), transferred, refunded or credited (in part or in whole) after the season starts.

7) If worst comes to worst and you find that before you purchase MLB Extra Innings or MLB.TV that you are going to be stuck in a blackout, there are a couple of options to allow you to catch games, just not visually. You can catch Gameday Audio via MLB.com’s At Bat 2009, or on your computer (remember, these are separate purchases). If you are a Sirius/XM Radio subscriber, you can catch all games there, as well. In both of these instances you get both home and away radio feeds. I have "At Bat 2009" for iPhone and at $9.99 for the year, it is one heck of a bargain.

MLB Extra Innings is a great thing… sort of. In a case of full discloser, although I have been highly critical of the blackout policy in Major League Baseball, I have been a repeat subscriber of MLB Extra Innings through DirecTV. Of course, I am only hit with blackouts for the Mariners, and for the most part, can catch them through FSNW if I desire. I seriously doubt that I would purchase the package if I lived in Las Vegas where the Padres, Giants, A’s, Dodgers, Angels, and Diamondbacks are blacked out, or in Oklahoma or Arkansas where the Royals, Cardinals, Rangers, and Astros are subject to the policy.

If MLB isn’t going to be addressing the blackout policy when the season starts (and maybe all the way through the 2009 season), hopefully these suggestions can at least prevent fans from forking over their hard-earned money instead of seeing blank screen where they thought they’d be seeing their favorite team play that day.

Business of Sports Network Feature article:

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Maury BrownMaury Brown is the Founder and President of the Business of Sports Network, which includes The Biz of Baseball, The Biz of Football, The Biz of Basketball and The Biz of Hockey. He is contributor to Baseball Prospectus, and is available as a freelance writer. Brown's full bio is here. He looks forward to your comments via email and can be contacted through the Business of Sports Network.

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Comments (12)Add Comment
0
Re: #4
written by mattjg, April 08, 2009
Extra Innings (at least the InDemand version) does not broadcast every MLB game, especially early in the season, because MLB Extra Innings shares channels with NHL Center Ice. For example, last night's Braves-Phillies game was not on Extra Innings because nine of fourteen channels were devoted to hockey, and there was not room for all the baseball games. Not to worry, though: once the NHL season ends just about every out-of-market game (not affected by national broadcast rights) ends up on Extra Innings.

On another note, make sure you have a decent computer before subscribing to MLB.tv. Judging from problems I've had (even with a good computer) and the number of complaints in the MLB.tv help forum (http://www.mlbsupport.com/foru...2c8df12a3c). Don't get me wrong; when MLB.tv works its a wonderful service, and I prefer the premium of that service to the SD feed I'm stuck with using Extra Inninngs, but don't expect you're MLB.tv experience to be problem-free.
Robert S.
...
written by Robert S., April 08, 2009
Best solution overall is MLB.TV Premium (althought MLB.TV is probably fine, too). A lot less expensive than EI, EVERY TV and Radio game including alternate audio radio (unlike EI which only has limited tv games each week) and for the blackout situations, watch the blacked out team's game in the archives at a future date - at least after 6am the day after the game.

0
Thanks For Posting
written by Dave Doyle, April 08, 2009
Great post Maury. Two years ago I bought the MLB TV package so I could watch the Mets when I'm traveling. I quickly realized that because I live in Connecticut I get blacked out from all Mets, Yankees, and Red Sox games. I didn't read the fine print before I bought the package. Last season I bought the MLB audio package that doesn't have any blackouts. It feels like going back in time to the 1940's listening to the game without seeing it. But at least I could keep up with the Mets games. MLB really needs to address the blackout situation on their online products. Their policies just don't make sense.
0
MLB.TV disaster
written by Strosfan, April 08, 2009
If anyone here thinks MLB.tv is functioning properly, they obviously have not checked the support forums in the past 48 hours.

The new interface is a disaster in some locations and just flat not working for archived games which international fans live for. Blackouts of archived games would be a problem IF there were archives. smilies/angry.gif
0
Baseball On XM
written by tlbriley, April 08, 2009
"You can catch Gameday Audio via MLB.com’s At Bat 2009, or on your computer (remember, these are separate purchases). If you are a Sirius/XM Radio subscriber, you can catch all games there, as well. In both of these instances you get both home and away radio feeds."

On XM the away feed is rarely available. Check the schedule here:

http://xmradio.com/schedule/sport/get_mlb_schedule.jsp
0
MLB stinks
written by Tom Swift, April 08, 2009
Selig warns the owners about the economy and then limits a key product. Jeez, only MLB would be this dumb.
0
...
written by tim _K, April 09, 2009
More bad news. Last news that I saw said that the games were only available to original XM subscribers. Sirius subscribers would not be receiving the games.
0
...
written by Don C, April 09, 2009
MLB Extra Innings is good but it doesn't include team's games broadcast on over the air TV. That is why the Tuesday Braves-Phillies game was not available on Extra Innings. The Braves broadcast was on Peachtree TV and the Phillies were on local TV WPHL. Extra Innings only carries the cablecasts of team's games with the exception of the Twins and Rangers. Why MLB and/or each team doesn't allow the over the air telecasts to be shown is only known to the midget minds at MLB who make these stupid decisions.

As for the MLB.TV package, I wish someone at MLB would explain the absolutely ridiculous blackout policy here in Phoenix. The San Diego Padres games are available on MLB.TV in Phoenix except to those of us who live on the west side of the city. It is utterly ridiulous that someone who lives two miles from me can get the Padres' games and I can't. Phoenix has 3 area codes, 602, 480 and 623. Padres' games are available in the 602 and 480 area codes but not the 623. It makes no sense what so ever. What makes it even more absurd is the 623 area code includes the Peoria Sports Complex where the Padres their conduct spring training and then they penalize the loyal fans who attend their games during the spring. Amazing!!!! Though I know I'll never get it, I would really like an explanation of why 2/3's of a city can get the Padres' games and the other 1/3 can't.
Alec D Rogers
Thanks
written by BaseballinDC, April 13, 2009
Maury,

Thanks for keeping informed and up to date, and pushing MLB to fix this situation. I don't mind that I need to find the Nats and Orioles on MASN, but not being able to watch games on Sat PM and Sun PM so Fox and ESPN can have monopolies at those times is preposterous!

Let's get rid of the antitrust exemption all together and ban MLB's exclusive contracts all together whether its for video games, telecasts or fantasy sports.
0
...
written by Jasin, April 13, 2009
I have a huge issue with these blackout restrictions. I have MLB extra innings, and Phillies games are supposed to be blacked out (I found this out after the fact last season). Thankfully, I receive the opposing teams feed and watch it that way. All last season and so far this season I have had this luxury through extra innings. This made sense to me because Comcast Philly will not offer it's channel for direct tv suscribers so I figured I was getting the comcast games since there was no possible way I could be watching it on another channel, hence no blackout. I ordered the exact same package for my girlfriend because her son is a huge Phillie fan, and she does not get the games, despite the fact she is about 10 minutes up the road from me and further from Philly than I am.

When I called Direct Tv, they 1) told me the games are blacked out in my area and after I informed them I was watching the game that they told me was blacked out they 2) said it's out of their hands and they have no way of knowing what will be shown and why. 3)one woman told me the satellite is in a different position and therefore doesn't send the same signals to households....I immediately asked to be transferred to another drone.

So, now I am out the full price of both packages and can not get a clear response as to why I get the Phillies games and my girlfriend and her son don't.
0
...
written by IowaMad, April 19, 2009
Iowa is about the worst---I'm blocked out of SIX (6) major league broadcasts. The closest stadium is a 4.5 hour drive away....some take 10-12 hours driving to get to--and only two of the six teams have local coverage in the area.

I cannot believe it.

I've written to complain--no response
0
Technology
written by CAnd007, June 07, 2009
I am an MLB Extra Innings Subscriber in Omaha, NE; but I don't understand why ALL of the broadcasts can't be carried in ALL of the markets. We are often affected by MLB blackouts even when the local cable channels don't carry the national game for which the blackout applies. If I lived closer to my team (MN Twins) at least I would be able to see most of the games via Fox Sports North - and it would be the home team broadcasters too.

This is a very frustrating service, but there seems to be no good alternative either.

Mad in Omaha

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