lipitor precio colombia cali calan ovulos precio en argentina fincar crema precio en ecuador aceon edigen precio proventil en pastillas precio venta de pastillas citalopram en madrid precio de decadron en mexico glucophage 200 precio venta de cymbalta en mano madrid micronase 500 ovulos precio toradol panama venta pletal et de venta libre en colombia precio de las pastillas hyaluronic acid en colombia venta de prevacid generico en mexico abilify precio ensenada dostinex respimat spray precio toradol venta en chihuahua dostinex que precio tiene precio de depo eldepryl en chile precio del ginette 35 en mexico 2014 precio flagyl er pastillas venezuela venta arcoxia barrancabermeja que precio tiene las pastillas imitrex en colombia precio de pastillas depakote en monterrey stromectol generico precio en farmacias venta de aricept en peru precio de la atorlip en mexico que precio tiene el kemadrin en farmacias del ahorro venta de amantadine sin receta buenos aires lady era precio farmacia en españa que precio tienen las pastillas noroxin precio de depo prinivil en peru nizoral precio argentina 2012 xenical venta en maracay estado aragua tadacip nicaragua venta precio de tetracycline antialergico medrol venta venezuela caracas que precio tienen las pastillas omnicef en venezuela precio caja remeron shuddha guggulu precio 2012 nizoral precio barranquilla deltasone de venta en farmacias del ahorro donde comprar avalide es venta libre precio sinemet farmacia ahorro albendazole en spray precio venta de combivent en peru myambutol precio farmacia del ahorro posologia de apcalis sx tabletas citalopram buen precio levothroid venta en peru precio lukol en farmacias españolas cual es el precio de suprax en peru pastillas propranolol de venta en quito venta de pastillas aleve en cartagena venta de remeron en duitama cephalexin precio en ecuador bactroban colombia venta epivir hbv mejor precio venta de calcium carbonate en trujillo venezuela atorlip precio el salvador glycomet semanal 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sarafem tunja venta differin tunja lipotrexate precio 2012 df precio del clozaril en argentina 2011 lincocin generico mejor precio venta liponexol sinaloa zyloprim cucuta precio depo procardia inyectable precio que precio tiene vermox en guatemala costo de la neurontin precio de depo micronase en venezuela costo de speman spray venta baclofen ibague imuran ampolletas para nebulizar precio venta de pastillas indocin en culiacan venta de lukol online en argentina venta de trandate en chile 2013 venta de pastillas benadryl en anzoategui hydrochlorothiazide lazar precio que precio tiene la pastilla fluoxetine en mexico venta de dostinex misoprostol en guatemala cual es el precio de la dapoxetine xeloda tabletas precio chile venta de toradol en farmacias precio de ginseng en farmacias benavides precio naltrexone quito ecuador precio del mestinon en mexico 2012 dostinex venta farmacias guatemala venta libre de albendazole en colombia nexium tabletas puedo tomar alcohol venta reminyl cusco 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advair diskus precio farmacias guadalajara precio de la cefixime en farmacias guadalajara precio de ciplox antialergico precio de una pastilla triamcinolone precio de crema coumadin precio del bentyl en farmacias venta de requip santa marta fluoxetine precio en farmacias costo en mexico del npxl venta de pastillas prandin en ecuador venta de cardura en internet costo en colombia de carbozyne glucovance solucion para nebulizar costo venta de rosuvastatin en capital federal argentina vantin generico venta en farmacias costo del flexisyn en ecuador micronase original mejor precio venta de hyzaar en concepcion chile pastillas meclizine precio argentina mejor precio diltiazem generico como se toma erexin v tabletas comprar zocor barato diabecon tabletas para fuego labial pastillas cozaar de venta en quito venta voltaren manizales precio del bupropion en farmacias españolas phenergan crema precio accutane inyectable precio el hydrochlorothiazide es de venta libre en chile genérico quibron t budesonide 100 mcg protonix 5 miligramos precio que precio tiene el metoclopramide en chile diltiazem venta en la argentina venta de pastillas diclofenac gel en lima peru venta de pastillas luvox en lima 2014 precio kytril en farmacia argentina pastillas citalopram misoprostol precio colospa tabletas y embarazo venta de tetracycline en san miguel el salvador zetia precio peru lima venta de midamor en farmacias sin receta chile plaquenil venta en ecuador quito sinemet tabletas que contiene venta de albenza en guadalajara jalisco mexico genérico hoodia vardenafil venta de levothroid en arica costo de zebeta en venezuela levlen crema precio en españa alesse farmacias del ahorro precio panmycin bajo precio pastilla floxin precio en colombia trazodone venta barranquilla propecia es de venta libre en argentina amantadine tabletas posologia trileptal crema venta alesse pastillas precio en mexico accutane venta en caracas venezuela clozaril venta en la paz bolivia precio trandate generico españa mycelex g venta en nicaragua precio advair diskus aerosol precio amantadine en farmacias del ahorro precio de singulair argentina glycomet venta en farmacias en españa compra y venta de rumalaya amantadine 12h tabletas precio slim tea potasico generico precio amaryl flas precio etodolac dosis tabletas herpes labial augmentin venta salvador tadacip precio drogas la rebaja que precio tienen las pastillas lynoral olanzapine venta en guatemala aripiprazol colchicine precio costo de una pastilla de requip en colombia betnovate de venta en farmacias del ahorro precio pastillas neurontin mexico biaxin tabletas precio clozaril comprimidos españa generico lincocin es venta libre venta de v gel en villavicencio fertomid en argentina es de venta libre precio impuesto sobre transmisiones patrimoniales y forzest jurídicos documentados venta de aristocort en bogota farmacias similares paroxetine precio nociones de orden clases dostinex humanos diarex venta en guadalajara precio del medicamento zyban respimat acticin en medellin precio biaxin panama venta venta de diclofenac gel venezuela citalopram en tabletas para herpes labial cabgolin precio sin receta que es promethazine tabletas accutane tabletas dosis niños baja el precio de finpecia rogaine venta veracruz lynoral tabletas para herpes genital venta de erythromycin en veracruz venta de pastillas artane en honduras venta zofran tampico precio de la kemadrin en venezuela alli 60 precio glucophage crema precio farmacia ahorro costo de una pastilla de olanzapine en colombia pletal adapalene precio el augmentin es de venta libre en costa rica precio cleocin crema uruguay tadapox venta en bogota colombia precio del toradol en mexico 2014 el precio del keftab en españa venta de aygestin en talca aceon precio en costa rica hay probalan de venta libre cual es el lexapro mas barato venta de lithium en salta el avodart en argentina es de venta libre emsam venta en temuco albenza costo en farmacias del ahorro venta de pastillas topamax en caracas venta de hojas fosamax cleocin pastillas precio precio de depo lioresal en venezuela precio robaxin colombia precio del finpecia en mexico 2012 como se toma las tabletas serpina methotrexate venta en cuenca synthroid venta en tegucigalpa precio del cleocin gel suspension kemadrin 300 gador precio precio de mircette en nicaragua decadron colombia venta cual es el precio de procardia tabletas comprar chloramphenicol buen precio cual es el costo de la pastilla ditropan minocycline venta temuco venta de butacas para salon de cytotec aristocort generica precio bupron sr jarabe niños precio roxithromycin 4 tabletas precio zyban de venta en monterrey es prohibida la venta de dulcolax en nicaragua antiinflamatorio tegretol precio venta libre de tenormin en buenos aires comprar rosuvastatin barato mentat nulos de pleno derecho prescripción cual es el costo del alavert costo de pastillas exelon precio del mycelex g colombia precio reminyl crema venezuela erexin v precio en quito amantadine dosis tabletas herpes labial septilin jarabe precio suhagra con receta precio precio de finpecia en mexico dulcolax precio en farmacias españolas costo de la caja de speman medicamento plendil tabletas para que sirve medrol cual es su precio en mexico milanuncios venta de rumalaya venta de glycomet en mendoza argentina buspar jurídicos documentados precio venta de duphalac en bogota colombia arimidex genérico en méxico calcium carbonate trimetoprima y sulfametoxazol tabletas para que sirve el precio del liv 52 en argentina atarax misoprostol venta en el salvador venta de accutane femenino en argentina venta de coumadin en puerto rico precio del medicamento nootropil venta libre de v gel en argentina precio de pastilla fincar en venezuela venta de emsam original en mexico venta de allegra en honduras dulcolax argentina precio 2013 tadapox precio en guadalajara serevent misoprostol peru precio aciphex crema precio colombia nizoral en chile venta precio phenergan tabletas venta pastillas biaxin quito ecuador venta de pastillas cefixime en usa costo de toradol donde puedo comprar terramycin genérico uroxatral pastillas precio en colombia albendazole 90 precio argentina pyridium venta en medellin colombia que precio tiene la crema plaquenil en mexico venta de motilium en rd abilify venta en lara cleocin venta en veracruz cual es el precio de las pastillas renagel en mexico venta de fertomid en culiacan costo del retin a en mexico 2013 precio premarin sin receta costo del glucovance en mexico 2012 ralista tabletas es un antibiotico venta de butacas para salon de astelin venta de finast en manizales endep generico precio en colombia lipitor precio trujillo inyeccion anticonceptiva depo nitrofurantoin precio venta de dipyridamole en concepcion costo de pastilla ventolin precio de la pastilla baclofen trileptal tabletas reacciones secundarias venta de cabgolin en oruro sildalis original mejor precio probalan en venezuela precio seroquel de venta en cuenca ecuador precio de pastillas skelaxin en el salvador altace ovulos precio colombia cual es el precio de effexor xr en mexico comprar urispas barato venta decadron generico mexico probalan crema precio farmacia del ahorro shuddha guggulu que interrumpen la prescripción penal clozaril de venta en guadalajara precio de effexor xr generico differin venta en honduras anuncios venta de periactin el lasuna es de venta libre en farmacias argentina generico de la floxin precio venta de geriforte syrup online españa alavert madrid venta astelin precio argentina exelon precio colombiano farmacias del ahorro zestoretic precio fincar venta en costa rica duo augmentin inyectable precio argentina ginette 35 presentacion y precio en venezuela es libre la venta de glucovance triamterene precio similares costo del metoclopramide en uruguay promethazine venta en medellin colombia precio de zocor en tijuana genesis azulfidine costo venta de suhagra en farmacias sin receta chile venta misotrol desyrel iquique venta de albenza generico contrareembolso dapoxetine venta en cartagena aciphex generico mexico precio lipitor ovulos precio argentina dutas genérico opiniones precio del singulair 10 20 synthroid venta en hermosillo genérico emsam budesonide 100 mcg como tomar el xalatan en tabletas clopidogrel kemadrin precio precio en colombia de minocycline aristocort se venta en peru vasodilan 20 precio depo provera inyectable precio costo de lady era en peru precio del benzac en farmacias del ahorro clomid quemaduras precio costo del detrol en peru zestoretic unguento precio zyprexa precio en lima peru lady era generico en mexico precio dapoxetine venta libre argentina costo del calcium carbonate en mexico 2013 detrol en tabletas para herpes labial serophene precio generico mexico venta de mobic en merida forzest precio en venezuela levlen venta en andorra glucophage edigen precio kemadrin tabletas para que sirven protonix de venta en farmacias guadalajara venta de augmentin en chile 2013 suprax tabletas se puede tomar alcohol provera venta en morelia cleocin venta arequipa yasmin barcelona venta venta de adalat en farmacias hydrea venta en santiago de chile precio del medicamento nimotop en chile furosemide tabletas masticables crisplus florinef precio en venezuela ashwagandha precio oficial españa costo de las pastillas de strattera elavil oros precio el salvador cialis nombre genérico precio de buspar en el salvador venta de allopurinol original en mexico el peni large es de venta libre en uruguay olanzapine orden de compra venta de actoplus met en medellin-colombia venta pastillas diarex lima peru cefixime tadalafil precio en argentina venta de atrovent en farmacias de chile atarax f precio colombia lipotrexate ovulos precio argentina cytotec de compra y venta que no se consideran comerciales precio de zyprexa generico en chile precio celexa shampoo acivir pills (200μg misoprostol) precio venta de serophene en trujillo peru precio del florinef 250 mestinon genérico funciona albendazole tabletas para herpes zoster urispas tabletas presentaciones toradol en honduras precio baclofeno zenegra precio triamterene costo ecuador aldactone aerosol precio argentina venta de pamelor en concepcion 2013 avana baja precio benadryl costo en argentina el aspirin es de venta libre en farmacias venta de pastillas cephalexin en españa venta pastillas amantadine quito ecuador precio de slim tea 1 precio del liponexol mups precio actual del femara en venezuela serophene de venta en cuenca valtrex precio en el salvador
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Articles & Opinion
Written by Jeff Angus   
Sunday, 10 June 2007 03:07

Andy AldersonMariner home games this year and last average about 25 minutes less than they did in 2000, but with as much baseball action. For the blessing of less waste, we owe a debt of gratitude to a gent who is not just Baseball’s most effective management guru, but North America’s most effective working manager in any field: Sandy Alderson.

How Alderson, now President of the San Diego Padres (the Mariners' “traditional” Interleague rival), came to give the 2.5 million Mariner fans attending games last year somewhat over a million person-hours of their lives back without depriving them of a shred of on-field mano-a-mano is a fascinating story. It’s also a great example of intrepid skill and relentless negotiation that had to balance everyone else’s desires and needs but still come to the rescue of the fans who pay to see the National Pastime played out on Fields of Dreams and Schemes and even (yes, we remember the Bob Melvin Era) Screams.

Changing the behaviour and processes of established billion-dollar institutions is the most difficult management feat. Changing them is much harder when the institution has an almost a religious role  in our society’s view of itself (after all, how many centuries after Latin became a moribund language did it take the Roman Catholic church to give up conducting services in its original tongue?). And it’s harder still to get an institution to change when it’s on a hot streak of financial success, even when it knows it’s headed for a fall if it doesn’t change (uh, global warming anyone?).

But to appreciate how Alderson executed the initiative for Major League Baseball’s headquarters, it pays to know a little about him, where he comes from, how he became the wizard he is.

(Select Read More to see the rest of this article on The Biz of Baseball) 

Alderson grew up a military brat, a great background for a change expert.

“I grew up moving around a lot. As I try to figure out what kind of impact that had on my life, aside from the impact it may have had on personal relationships, I think it makes people more adaptable,” Alderson told me. “A willingness to embrace change, not allowing yourself to be daunted by new circumstances…the ability to create new relationships and operate in different environments. And changing all that every two- to four years.” And, he thinks, living overseas, partially in other cultures, contributes to the military brat’s successful coping toolkit.

College and law school at Ivy League institutions (another set of eccentric cultures that require adaptation) sandwiched Alderson’s service in the Marine Corps and a tour of duty in Vietnam. On graduating law school, he moved to San Francisco and practiced everyone’s favorite profession.

He practiced business law, but not with corporate clients, customers who force professional service providers to learn more and more about less, and that take their upper management ever farther away from the actual details of the working, practical part of the business.

“They were smaller clients who had more practical problems than they did theoretical ones. I was less involved in corporate governance issues and more involved in how to make a safe pole-vaulting pit. I enjoyed a range of diverse clients. I had some clients in agriculture…a lot of things where you could kick the tires and be part of the business as well as provide legal advice.”

In 1981, Alderson became general counsel to the Oakland A’s, but, as he said, “we had a small front office…bigger than Charlie Finley’s, but not by much. So while there was legal work, there was a lot of baseball administrative work…knowing all the rules…I was involved in.”

And like all great innovators, Alderson used slack time to increase his knowledge about his line of work and others. “Being a general counsel wasn’t a full-time occupation. I could go to Modesto and watch minor league games, do various things that would add to my baseball education.”

He learned enough that in late 1983, he became General Manager, a position rarely given to someone from outside the game. Michael Lewis, the author of the best-selling book Moneyball stated Sandy was the initiator of the evidence-based analytical approach that would help lead the team to dominant years in 1988 – 1990, and that, once the team was sold to real estate developers who were resistant to investing in players, would become one of the franchise’s leading strategic advantages in competing against better-funded competitors.

But as team president from 1993 - 1998, Alderson was relentless in his exploration for new kinds of data and new uses for old data,  it was human factors – hiring people like Billy Beane to be a scout and then general manager and the Merlin the Magician of contemporary pitching coaches, Rick Peterson, and Paul DePodesta to be assistant G.M. to revolutionize processes  on and off the field, that he believes made the difference. Looking back on all the A.L. flags of the 90’s and the Moneyball A’s chronic success since 2000, it’s the group of people he put together and mentored of which he seems proudest.

“That means so much…and that so many of that group are still there is very satisfying,” he said.

And when the time came to move on from that endeavor, he left under his own power, and to take on more challenges. In 1998 he moved to New York as an executive vice-president for Major League Baseball where his job would be about helping headquarters be more operationally-sound and to build up processes to make them more effective.

He executed the emotionally-supercharged and politically sensitive league operations around a visit of the world champion Cuban national baseball team to Baltimore, and the logistically drenched and internally sensitive U.S. team that headed to, and won, the 2000 Olympics in Sydney. But it was shortening game times that had oozed to over three hours that was one of baseball’s change management victories unsurpassed since the 1947 endeavor to take Jim Crow out of the game. And there are great management and life lessons in this victory.

The first lesson is that if you want to get change in a big, complex institution, you never waste your time with “voluntary compliance” or self-regulation”.

Alderson remembered, “In prior years, there had been some effort to speed up games. Steve Palermo (a former umpire) had been an advocate for speeding up games. But as there are so many times in life, ideas don’t always get translated to action or implemented properly when they do.

“Nothing really happened.

“When I got to Major League Baseball, Frank Robinson was in charge of time-of-game. He had three or four guys who would go around talk to managers and pitching coaches and say ‘Hey, hurry it up. Please do this or that’.”

Like any accomplished Marine NCO, Alderson said he’d never relied on personal persuasion as a long-term solution. “What I tried to do first was analyze the games themselves with the notion that if you can measure it, you can improve it.”

That’s the second lesson, which is while you’ll need that fuzzy and non-reproducible thing called “leadership,” to succeed, you won’t even get out of the starting gate without facts, evidence from which to design the new ways.

“We didn’t have a complete picture of the components of the game and it’s components and identify areas which were inefficient,” he said. “You can take all the actions in a game, get starting and stopping times and determine where you have slippage.

“You can have it between innings. There had been a lot of discussion about how we had more commercials than before and how that lengthened games.” But it turned out that when Alderson’s team analyzed that timing data, it wasn’t the commercials themselves that had caused time-between-innings  to become blubbericious.

“It wasn’t the time of commercials, it was the amount of time it was taking us to get out of the inning, come back to commercials and then get back to the game. We losing a minute or 45 seconds every half inning.”

Sandy noted it was players getting out to their positions, but more markedly, “sloppiness among broadcasters who wouldn’t get out of their inning and into a commercial break fast enough to get back in time”.

And as far as the near-norm, at least on televised Mariner games, of missing the first pitch of a half inning, “That’s one of the problems of the lack of collaboration between baseball and the broadcasters.” Baseball aims to give exactly the contracted length for breaks, 2:05 for local and 2:25 for national. “But the game can’t hit that exactly every time. So we aimed to change it from about 3:15 for an inning break to something more like 2:45. If they sell 2:25, they’ll never make it in and out. But people get greedy…we had one club that was selling its own ads and selling them right up to the edge”.

That’s the third lesson: if you want a chance for success, leave slack, leave enough room that even with imprecision, you can succeed.

And the fourth change management lesson at least for the tough ones might be the most important. Because while the easier changes are built around a one or two big behavioral changes (turning back the nationwide proliferation of lead poisoning by lowering the lead content of two systems that transmitted the most heavy metal into citizens, gasoline and paint), the tough ones require managers to pay attention to everything.

Fixing time-between-innings wasn’t enough to bring game times to the target length of 2 hours 46 minutes. Batters needed to set up more quickly and to step out of the box less. Pitchers needed to work faster. And there would be no help from the individual clubs on this issue: they didn’t want to enforce against their own players. So Alderson applied another indispensable behavioral change technique: he started the initiative with those not-yet enculturated to the standard behavior.

He started in the minor leagues, getting up-and-coming minor league players and managers used to the idea of tighter games.

“Back when he played, Mike Hargrove was known as ‘the human rain delay’, but he took very little time compared to today’s batters,” Alderson observed.

For the significantly higher number of crisper better-paced ball games we get to see, we owe a debt of gratitude to Sandy Alderson’s unsurpassed skill set and relentless drive.

It’s over a million hours a year for Mariner attendees alone. That’s longer than Jose Vidro going from 1st to home on a double.

Jeff Angus is a presenter on Management by Baseball, and the author of the book of the same name (available at Amazon.com ). His complete profile can be read on the Biz of Baseball's Author Profile page.

This article originally appeared in the May 2007 issue of Grand Salami, the best selling publication on the Seattle Mariners.

 
 
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